Thank you for choosing BET SLUMBUR Earplugs! We strive to provide a seamless and hassle-free shopping experience for our valued customers. Please review our shipping policy outlined below:
Processing Time:
Orders are typically processed within 1-2 business days after payment verification. During peak seasons or promotional periods, processing times may vary. We appreciate your patience.
Shipping Methods:
We offer standard free shipping. Standard shipping typically takes 7 to 15 business days for delivery within [Domestic/International] destinations. If buyer wants expedited shipping, please contact us via email: betslumbursales@163.com to confirm how much is the expedited shipping fee to buyer's address and pay for it.
Shipping Rates:
Standard shipping rates are free.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number through our website or the designated courier's website.
International Shipping:
For international orders, customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient.
Shipping Delays:
While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions or carrier delays may cause shipping delays. We appreciate your understanding in such situations.
At BETSLUMBUR.COM, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return policy. Please read our return policy carefully:
Eligibility:
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging. Returns must be initiated within 7 days of receiving your order.
Return Process:
To initiate a return, please contact our customer service team with your order details and reason for return. Our customer service team will provide you with a return authorization and instructions on how to return the item(s).
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for returns.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method within Two business days.
Non-Returnable Items:
Some items are non-returnable, including perishable goods, personalized items, and gift cards.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as necessary.
Exchanges:
We do offer exchanges. There are some situations for exchange: 1. Order isn't be shipped out yet, we can do the exchange directly. Note: If there is any money difference, buyer needs to pay. 2. Order is shipped out and on the way to the destination, buyer needs to receive the parcel first, and then return it for exchange. Note: Buyer pays the return shipping rates. If you wish to exchange an item, please contact us in time.
For any further inquiries or assistance regarding our shipping policy, please don't hesitate to contact our customer service team. Thank you for shopping with BETSLUMBUR.COM!
BET SLUMBUR Sleep Earplugs provide pressure-free relief within 15 seconds. Made with soft silicone for comfortable sleep, they also are suitable for side sleepers. SNR 32 dB & NRR 19.1 dB
BET SLUMBUR ENJOY PRO are suitable for protecting the hearing while preserving the purity of sound during rehearsals performances, or even while enjoying live music events. SNR 24dB & NRR 13dB
Real Noise-reducing earplugs are innovative devices designed to block or dampen unwanted sound, providing users with a quieter environment and protecting their hearing.
Our real noise-reducing earplugs utilize advanced passive technology to filter out external noise. They are crafted from a patented Honeycomb Mircopronous Crystal Filter that reaches real noise reduction in a specific target frequency, providing users with quiet in noisy environments. Block out the unwanted sounds but keep the sound that needs your attention.
Using our real noise-reducing earplugs offers a multitude of benefits, including:
● Protection of hearing from potential damage caused by prolonged exposure to loud noises.
● Improved focus and concentration by minimizing distractions in noisy surroundings.
● Enhanced sleep quality by creating a quieter environment conducive to restful sleep.
● Reduced anxiety and stress levels by minimizing the impact of external noise.
● Elevated enjoyment of music or audio in noisy environments by reducing interference from surrounding sounds.
Absolutely! We understand that comfort is key when it comes to earplugs. That's why we offer four sizes of ear tips, allowing users to select the best fit for their ear size. This ensures optimal comfort and provides the ultimate noise-reduction experience. Moreover, our earplugs can swiftly balance ear pressure in just 15 seconds. It is pressure-free even if you are a side sleeper.
Cleaning and maintaining our earplugs is simple. Just wash them with water, and please remember to remove the filter before washing. Avoid using harsh chemicals or abrasive cleaners, as they may damage the earplugs.
The main difference is the supported noise-reducing frequency among the BET SLUMBUR SLEEP, ENJOY and ENJOY PRO earplugs. You can choose your perfect fit
SLEEP - SNR: 32 dB (NRR: 19.1 dB)
ENJOY - SNR: 28 dB (NRR: 16 dB)
ENJOY Pro - SNR: 24 dB (NRR: 13 dB)
What sizes are available?
Our real noise-reducing earplugs come in 4 sizes (including S, M, L, and XL) to ensure a comfortable and secure fit for users of all ages. We recommend you try all sizes and then find the appropriate size with the best comfort for your ears.
S=10mm; M=11mm; L=12mm; XL=13mm
Yes, we stand behind the quality of our products. We offer a 36-month warranty against defects in materials and workmanship. If you encounter any issues with your earplugs, please contact us, and we'll be happy to assist you.
We aim to ship the order and provide tracking numbers in 2-3 working days. However, delivery times may vary depending on local shipping speeds and customs clearance, typically ranging from 7 to 15 working days.