Warranty Policy

At BET SLUMBUR, we are committed to providing high-quality products that meet the highest standards of comfort and performance. We stand by the quality of our sleep earplugs and offer a comprehensive warranty to ensure your satisfaction.

Warranty Coverage

Our sleep earplugs come with a 3-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. If you encounter any issues with your earplugs during this period, we will gladly provide a replacement or refund.

What is Covered?

• Manufacturing defects
• Material defects
• Workmanship issues

What is Not Covered?

• Normal wear and tear
• Damage caused by misuse, abuse, or neglect
• Unauthorized modifications or repairs
• Loss or theft

How to Claim Your Warranty?

1. Proof of Purchase: Ensure you have a valid proof of purchase from an authorized BET SLUMBUR retailer or our official website.
2. Contact Us and Submit the Warranty Claim Form: Reach out to our customer service team at betslumbursales@163.com with details of the issue and your proof of purchase.
3. Evaluation: Our team will evaluate the issue and determine if it is covered under our warranty policy.
4. Replacement or Refund: If the issue is covered, we will provide a replacement or issue a refund, depending on your preference.

Important Notes

• The warranty is non-transferable and applies only to the original purchaser.
• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
• For any questions or additional information, please contact our customer support team.

We appreciate your trust in BET SLUMBUR and are dedicated to ensuring your complete satisfaction with our products.
Thank you for choosing BET SLUMBUR for your sleep needs.

Warranty Claim Form

Please fill out the form below to submit your warranty claim. Our customer service team will review your submission and contact you with further instructions